What is your return policy?
Once a medication has been shipped and received, it cannot be returned for any reason. In case of wrong shipping please return the unused medicines for full refund including shipping charges.

Can I cancel my order?
If you notify 3gchemist.com by email within 12 hours of the order, we will make every effort to cancel the order. There is no guarantee the order can be cancelled. There is no cancellation fee. Please email support@3gchemist.com to cancel an order.

Is a prescription required?
Yes. You must retain a valid prescription from a licensed physician. A signed copy of your prescription required by 3gchemist.com to fulfill an order. Prescriptions can be sent by email to support@3gchemist.com.Fax at 9111-41552199 No prescription is accepted for patients less than 18 years of age, unless co-signed by the patient's legal guardian.

I don't have my prescription. What should I do?
Please contact your physician to obtain a prescription.

Why do drugs cost less from 3gchemist.com?
Our network of licensed pharmacies in India links you to a wider selection of generic drugs manufactured in India. The cost of labour and doing business is substantially lower in India, however, quality and safety equal world standards. India cooperates with the US FDA and many medicines are manufactured in India for US companies and manufacturing plants are inspected for quality control.

Can my medications be mailed to international locations?
Yes. Customs have the discretionary power to allow a 90-day supply with a 90-day refill. There are no restrictions on the number of prescriptions.

How long does it take to receive my medicine by post?
We have two options for shipping
1.Regular Mail - 12U$ per Order (Normally delivers in 15-20 Days),
( Will not applicable if paid Through Online Payment Gateway by www.myhealthpills.com/GSPAY.com)

2.Express Speed Post - 20U$for (USA / Australlia / Singapore ) for all other countries 25U$

(Normally delivers in 7-15 Days, Tracking no will be provided after shipping.)

What happens if my package is delayed by customs?
From time-to-time, US Customs does a random inspection of any parcel arriving from outside the U.S.A. You may be notified by letter if a parcel is held, and they may hold the parcel for 10 days before releasing. We are not aware of any parcels being detained permanently by US Customs.

What are generic drugs?
Generic drugs are identical to or the "bioequivalent" of a brand-name drug in dosage form, safety, strength, quality, how it is taken, performance and intended use. Generic drugs have different names than Brand names.

How do I find the ingredient of the drug?
Every drug listed displays the strength, common name, generic or ingredient name, and India name. Additionally, the ingredient and strength, if any, is listed.

Why are generic drugs less expensive?
New brand-name drugs are developed under a patent, giving the company the sole right to sell the drug during the patent period. During this time, a drug company charges more for a brand-name drug to recover the costs of developing the drug, which also includes research, FDA approval, testing, marketing and promotion. When the patent expires, other manufacturers can begin to produce and sell generic versions of the brand-name drug. Because these manufacturers don't have the same research and development costs, they can afford to sell their product at substantial discounts. Also, with more products in the market, there is more competition, which keeps the prices down.

Will my medicine look different than what I get at my local pharmacy?
Yes. US trademark laws do not allow a generic drug to look exactly like the brand-name drug. However, while colors, flavors and other inactive ingredients may be different, the drug must duplicate the active ingredient. All tablets or capsules arrive in their original manufacturer package.

Are generic drugs as safe as brand-name drugs?
Yes. The FDA requires that both brand- name and generic drug facilities meet the same standards of good manufacturing practices. Many generic drug productions actually come from brand-name companies. These companies frequently make copies of their own or other brand-name drugs, but sell them as generics.

PRODUCTS / ORDERS All orders are filled and shipped within 2 business days from the time you place it. Our Administrative offices are closed on Sundays.
All the medications sold by 3gchemist.com are manufactured in facilities approved by the health departments of many countries.

U.S/International brand names are for reference only.

You are purchasing equivalent to branded medicines.

Are there any ordering restrictions?
Yes. Narcotic or controlled substances are not available.

CONTROLLED SUBSTANCES

How do customers payon line on www.3gchemist.com?
Online payment is very easy. Pay online by International Credit Card Visa/VISA ELECTRON. There is a secured payment gateway.Your credit card details will not be visible to anyone on screen.

How can I convert my currency to other currencies.In which currency International customers have to pay?
It is very simple you can pay in any currency of your choice. System will convert it automatically from U$ to your local currency. You will be billed in Your local currency.

FOR ANY OTHER CLARIFICATION PLEASE write to us at
support@3gchemist.com , sales@3gchemist.com